LEGAL
This policy lists activities that are not permitted on Neuraphic Cloud. It applies to every account, every API key, and every Generated Output produced by the Service. It is incorporated by reference into the Cloud Service Terms.
Neuraphic Cloud is built for developers and enterprises shipping real products. We do not police every line of every prompt, but we do enforce a small set of bright lines — conduct that, regardless of context, is incompatible with operating a safe, reliable AI platform.
You may not use the Service, or assist anyone else in using the Service, to:
1. Break the law. Engage in activity that violates applicable law where you operate or where Generated Output is delivered, including export controls, sanctions, and intellectual-property law.
2. Endanger children. Generate, request, or distribute content that sexually exploits or sexualizes minors. Reports of child sexual abuse material are forwarded to NCMEC and law enforcement.
3. Incite violence or terrorism. Plan or promote violence against people or groups, or generate content that recruits for, glorifies, or facilitates terrorism.
4. Build weapons. Provide meaningful uplift to the development, acquisition, or deployment of biological, chemical, nuclear, or radiological weapons, or of weapons designed to inflict mass casualties.
5. Compromise systems. Develop malware, ransomware, exploits targeting unpatched vulnerabilities, or tooling intended to gain unauthorized access to systems, accounts, or critical infrastructure.
6. Conduct targeted harassment. Create content that intimidates, doxes, deepfakes, or sexually depicts a real person without their consent.
7. Make consequential decisions without human review. Use Generated Output as the sole basis for decisions that materially affect a person’s rights or livelihood — employment, credit, housing, education, insurance, immigration, or law enforcement — without meaningful human review and disclosure to the affected person.
8. Run influence operations. Generate political or election content that misrepresents its origin, that impersonates a real candidate or official, or that is designed to suppress voter participation.
9. Deceive about AI provenance. Pass off Generated Output as human-authored where disclosure is required by law or platform policy, including academic dishonesty and impersonation in regulated communications.
10. Provide unauthorized professional advice. Use Generated Output to deliver medical, legal, or financial advice presented as coming from a licensed professional, without involving an appropriately licensed human in the loop.
11. Compete with the Service. Use Generated Output to train, fine-tune, or distill a model that competes with Neuraphic models, or attempt to extract or reverse-engineer model weights, system prompts, or safety mitigations.
12. Abuse the platform. Circumvent rate limits, quotas, or safety filters; share API keys across organizations to evade billing; or operate accounts under false identities to avoid prior suspension.
To report content or activity that violates this policy, write to cloud-security@neuraphic.com. Include the request ID, timestamp, and a description of the issue. Reports related to child safety are routed within hours.
Violations may result in immediate suspension of access, termination of the account, retention of Customer Data for legal compliance, and notification to law enforcement where required. Neuraphic may use automated systems to detect categories of prohibited content; we will tell you which category triggered enforcement when we are legally permitted to do so.
This policy will evolve as the technology and its misuse patterns evolve. Material changes take effect at least thirty (30) days after they are posted, except where a faster change is required by law or to protect users from imminent harm.
Questions: cloud-legal@neuraphic.com.